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Service Desk Analyst

Location:

Auckland

Work type:

Permanent

Business sector:

Information & Communication Technology

Salary:

NZD46000.00 - NZD52000.00 per annum

Job reference:

JO-1901-526673

Start date:

2019-01-22

Contact email:

matt.travell@talentinternational.com

Advertiser:

Matt Travell

Opportunity knocks...
  • This organisation are one of the leading players in their market, and have a large NZ user base (1200 desktop clients' approx) which need supporting.
  • They are part of a large international parent company.
  • The current team are busy working on significant projects and require additional hands on deck to help  
  • This organisation are also focused on keeping ownership of their infrastructure and user support in-house for the long term for business reasons, so joining this business will provide a stable outlook in terms of your career.
  • They also focus on supporting the development of their staff and every member of the team has access to online training and professional development opportunities.   
The inside word...
  • You will be joining a team of 4 in the service desk team, reporting to the service delivery manager and working with a wider team of about 20-25 in IT.
  • This role represents significant importance to the company as they drive towards smarter ways of working and with IT providing value to the business through digital products/apps and sites.
  • Not only will you be supporting a significant number of users, thin clients, servers, networking equipment, VC and telephony equipment, but will also potentially be playing a supporting role in large infrastructure refresh/upgrade projects as well as digital project teams. 
Why you're special...
  • You will already have around 1-3 years + of experience in end-user and server infrastructure support in a MS focused environment, ideally MS Windows 2016, Exchange, AD, Group Policy, Citrix, Virtualisation etc. in an Enterprise sized environment.
  • Cisco network switch/router experience would also be beneficial and the ability/pragmatism to adapt and pick up what needs to be done. 
  • You will be a focused and pro-active problem solver with a keen desire to learn and develop your career.
  • Strong customer centric approach as the first line of contact between their users and IT.  
And...what's in it for you?
  • This role will give you the opportunity to come into a business with a fantastic culture already, and develop your own pathway by choosing what you develop your skills in - the opportunities are endless here.
  • There are also some other tangible benefits such as a yearly bonus; learning and development budget and opportunities, and a 37.5hr week.
Let's get started!

Please apply immediately with a Word CV in the first instance to register your interest, or call Talent International on 09 281 4150 for a confidential chat now if you have any concerns! 
 

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